Shipping policy
Store Name: Zestup
Last Updated: [11/03/2026]
Thank you for shopping with Zestup. This Shipping Policy explains how your orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 2–4 business days after payment confirmation.
Orders are processed on business days only (Monday–Friday), excluding public holidays.
Once your order is processed and shipped, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods
We ship orders using trusted courier partners to ensure safe and timely delivery.
Available shipping methods may include:
- Standard Shipping
- Express Shipping (if available)
The available shipping options will be displayed during checkout.
3. Delivery Timeframes
Estimated delivery times after shipping:
- Metro Cities: 3–5 business days
- Other Cities and Towns: 4–7 business days
- Remote Locations: 5–10 business days
Delivery times may vary depending on your location and courier services.
4. Shipping Costs
Shipping charges are calculated at checkout.
- Standard Shipping: ₹79
- Free Shipping: Available on orders above ₹999
Shipping charges are non-refundable unless the return is due to an error on our part.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and instructions to track your package.
If you do not receive tracking details within 4 business days, please contact us at:
📧 businesskartik06@gmail.com
6. Delivery Issues and Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
- High order volumes
- Weather conditions
- Courier service delays
- Incorrect shipping information provided by customers
Zestup is not responsible for delays caused by courier partners or unforeseen circumstances.
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply for reshipping.
8. International Shipping
Currently, Zestup does not offer international shipping.
We currently ship within India only.
9. Contact Us
If you have any questions about shipping, please contact us:
Zestup
📧 businesskartik06@gmail.com